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| Details |
Case Code: CLBE019
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| Case Length: 2 pages |
| Period: - |
| Pub Date: 2009 |
| Teaching Note: Not Available |
| Subject : Business Ethics |
| Price:Rs.100 |
| Organization :-- |
| Industry : Banking |
| Countries : -- |
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KeyBank: Firing a Hero?* |
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| On July 30, 2009, an employee of KeyBank found himself fired from his job two days after he had prevented an attempted robbery at the bank by confronting the would-be-robber and overpowering him.
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Issues: |
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| Introduction |
| On July 28, 2009, a man walked up to the counter of a branch of KeyBank in Seattle, pushed a black bag across the counter, and ordered the teller to hand over money. Jim Nicholson (Nicholson), the 30-year-old bank teller who had worked for the bank for more than two years, stood up to the man and demanded to see the weapon...
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| Questions for Discussion: |
1. Jim Nicholson was able to prevent the robbery and save the people in the bank from potential harm. Do you think the end justified the means in this case - did Nicholson do the right thing in confronting the would-be bank robber?
2. Did KeyBank do the right thing in firing Jim Nicholson? Would a warning or suspension have been better disciplinary action?
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Keywords |
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Ethics, Policy, Compliance policy, Disciplinary action, KeyBank
* This caselet is intended for use only in class discussions.
** More comprehensive case studies are priced at Rs.200 to Rs.700 (US $5 to US
$16) per copy.
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